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The formula for hospitality
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Information
Foreigners visiting Japan are usually very impressed by Japan’s sense of hospitality.
First established as a guest house, the Imperial Hotel—which celebrates its 125th anniversary in 2015—has catered to many distinguished guests from around the world with its impeccable hospitality.
With dishes which highly impressed Queen Elizabeth and service which Marilyn Monroe raved about, the hotel now welcomes many regular VIP guests.
What is the hospitality experience a hotel can provide its guests?
To answer the question, the Imperial Hotel has created a series of unique services, seeking to constantly evolve.
Through a look at the hotel’s history and interviews with employees, this program reveals the Imperial Hotel’s spirit of uncompromised hospitality, one that will leave the guests wanting to come back.
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