RESILIENT JAPAN Ep. 05
JREast TESSEI Co., Ltd.
VOD for this program is no longer available.
Aired: May 31, 2013
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TESSEI and its workers have elevated the cleaning of Shinkansen train cars to an art. The process is completed in seven minutes, time after time, day after day. Staff members have also earned a reputation for hospitality as they go about their business. The program features a conversation with the executive managing director about how a cleaning company turned itself into a self-driven and highly-motivated organization.
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